FAQ
Everything you need to know before booking. Can't find your answer? Call us on 0330 133 4922.
Book online at tvinstallers.co.uk/book_now. The booking form calculates your price instantly based on TV size, wall type, and services selected. Payment is taken securely via Stripe at checkout. You'll receive confirmation immediately.
Yes. Same-day and next-day slots are available across most of the UK, 7 days a week. Availability is shown in real time when you book online.
No. The price shown at checkout is the price you pay. If a survey reveals something unexpected that affects the cost, your engineer will discuss it with you before proceeding.
A standard TV wall mount typically takes 45–90 minutes. Installations involving cable concealing inside the wall, soundbar mounting, or multiple devices may take 2–3 hours.
Yes, an adult needs to be present for the duration of the installation to sign off on the completed work and confirm you're happy with the result.
All of them. Our engineers are familiar with Samsung (including The Frame), LG OLED, Sony Bravia, Panasonic, Philips, Sky Glass, and all other major flat-screen TVs. If you have an unusual model, just let us know when booking.
Yes. We mount TVs on brick, solid plasterboard, stud walls, concrete, and stone. Our engineers assess the wall on arrival and use the correct fixings for each type. If you're unsure of your wall type, select "Not Sure" when booking and we'll assess on the day.
Yes. We supply fixed, tilt, and full-motion (swivel) brackets. Select "Bracket Supply" when booking to include this. We'll match the bracket to your TV's VESA specification.
Yes, though we'll always assess the heat levels and wall structure first. We've completed hundreds of fireplace installations — including the TV, soundbar, and cable management. Select "Fireplace Installation" when booking.
Yes. We offer two options: cables hidden inside the wall (requires chasing the wall and plastering — best for a completely clean finish), or surface trunking (plastic conduit that runs neatly along the wall — quicker and lower cost). Select your preference when booking.
Yes. We install connection points so you can still plug in devices. Your engineer will discuss the best access arrangement based on your setup before starting work.
Yes. All installations come with a 12-month warranty on parts and labour. If anything is not right within that period, we'll come back and fix it at no charge.
Yes. We carry £1,000,000 public liability insurance. All engineers are vetted and experienced. You're fully covered throughout the installation.